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Payment Policy

 

Domain Registrations/Renewals


All domain name registrations and renewals are FINAL
. Because we have to pay registry fees on our end we cannot process refunds for these transactions.

In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it. No guarantee we can fix it.

Late Invoices

We do NOT provide extensions on invoices here at The Stratega.

All invoices should be paid on DUE DATE. We do have a 4 day grace period on delinquent invoices, but if not paid after this, accounts will be suspended. These invoices are subjected to a 15% late fee that must be paid to reactivate the account. Invoices delinquent past 14 days are subject to account termination.

We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.

Promotional Pricing

Many of our web hosting packages are discounted for first-time customers.

All packages will renew at the regular rate.

For the BEST possible pricing, we reward customers for signing up annually (12 months), biennial (24 months), and triennial (36 months).

On our website, prices are displayed reflecting the best possible rate.

Please review our Terms of Service:

https://thestratega.com/terms-of-service

And our Acceptable Use Policy:

https://thestratega.com/aup

Last Updated: 02/20/20

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Unlimited and Unmetered

FIRST TERM

PROMO PRICE

The Stratega offers promotions, coupons and special offers to customers during their initial term. Please note that special offers are limited-time promotional prices that are available to new customers and are valid for the Initial Term only, and not for successive or renewal periods. Promotional rates apply to Shared Cloud Hosting plans (Starter Cloud, Turbo Cloud, Plus Cloud, Ecommerce Cloud and Enterprise Cloud and will automatically renew after initial term at regular rate.